Sorry, we do not do returns at this time! We are only accepting exchanges if the product shipped to you has been damaged during transit.
In that instance, please email customerservice@bilibeauty.com with pictures of the damaged good and notify us within 30 days from the original purchase date. Please return the damaged product to the following address and include the packing slip:
6285 E Spring
St#490
Long Beach, CA, 90808
Once your package has been received and processed, we will promptly send you your replacement product within 3-5 business days.